1. Information We Collect

Information you provide

We may collect your name, email address, telephone number, service address, preferred contact method, project details, messages, appointment information, photographs or videos you submit, and other information you choose to provide. If you become a customer, we may also maintain proposals, contracts, invoices, payment status, warranty records, inspection notes, roof or exterior photographs, and communications about your project.

Information collected automatically

When you use the website, our hosting, security, or analytics providers may automatically receive technical information such as your IP address, browser and device type, operating system, referring page, approximate location derived from IP address, pages visited, timestamps, and website interactions.

Information from other sources

We may receive information from property owners, authorized representatives, referral partners, service providers, publicly available property records, or insurance professionals when relevant to a requested roofing project. We do not request or determine insurance coverage on behalf of an insurer.

2. How We Use Information

We may use information to:

• Respond to questions and schedule inspections, estimates, repairs, or installations.
• Evaluate requested roofing, gutter, siding, storm-damage, or commercial roofing work.
• Prepare proposals, coordinate projects, document visible property conditions, and provide customer support.
• Communicate about appointments, weather delays, project progress, invoices, warranties, and service follow-up.
• Operate, secure, troubleshoot, and improve the website and our business processes.
• Measure website performance and advertising effectiveness when analytics or advertising tools are enabled.
• Prevent fraud, misuse, unauthorized access, and other security incidents.
• Comply with legal obligations, enforce agreements, and establish or defend legal claims.

3. Cookies and Similar Technologies

The website and its service providers may use necessary cookies, pixels, local storage, server logs, or similar technologies for security, functionality, traffic measurement, and—if enabled—advertising attribution. Browser settings can block or delete many cookies, although doing so may affect website functions. Where legally required, we will provide additional choices before using nonessential technologies.

Third-party services may process information under their own privacy policies. SkyFort does not control a third party’s independent privacy practices.

4. When We Disclose Information

We may disclose information only as reasonably necessary to:

• Hosting, website, email, communications, analytics, scheduling, payment, accounting, document-storage, and security providers working for us.
• Suppliers, subcontractors, consultants, inspectors, and other project participants when needed to quote, coordinate, or perform requested work.
• Insurance professionals or other parties you authorize us to communicate with regarding a property or claim.
• Government authorities, courts, attorneys, or other parties when required by law or reasonably necessary to protect rights, safety, property, or the integrity of our services.
• A successor or involved party in a merger, financing, asset transfer, reorganization, or similar business transaction, subject to appropriate safeguards.

We do not sell personal information for money. If SkyFort later participates in targeted advertising or another activity treated as a “sale” or “sharing” under a law that applies to you, we will provide any notice and choice required by that law.

5. Calls, Text Messages, and Email

When you provide contact information, we may use it to respond to your request and communicate about an inspection, estimate, active project, or customer-service matter. We will send automated or marketing text messages only when permitted by applicable law and any required consent. Consent to marketing texts is not a condition of purchasing services.

You may ask us to stop marketing emails by using the unsubscribe method in the message or contacting us. You may opt out of marketing text messages by replying STOP. We may still send non-marketing communications that are necessary to respond to you, perform requested services, or administer an existing transaction.

6. Data Retention

We retain information for as long as reasonably necessary for the purposes described in this Policy, including providing services, maintaining project and warranty records, meeting accounting or tax requirements, resolving disputes, enforcing agreements, and complying with law. Retention periods vary according to the type of information and our legal or operational needs. When information is no longer reasonably needed, we may delete, de-identify, or securely dispose of it.

7. Data Security and Georgia Breach Notice

We use reasonable administrative, technical, and physical safeguards designed to protect information against unauthorized access, loss, alteration, or disclosure. No website, transmission, or storage system can be guaranteed completely secure.

If a security incident affects personal information, SkyFort will evaluate and provide notifications as required by applicable law, including Georgia’s personal-information breach-notification requirements when they apply.

8. Your Privacy Choices and Requests

You may contact us to request access to, correction of, or deletion of personal information associated with you. You may also update communication preferences or ask questions about our practices. We will review and respond as required by applicable law and may need to verify your identity. Certain information may be retained when required for contracts, warranties, accounting, security, legal compliance, or the establishment or defense of claims.

Depending on where you reside, another state law may provide additional privacy rights. We will honor verified requests to the extent the applicable law requires.

9. Children’s Privacy

Our website and services are intended for property owners, business representatives, and adults seeking roofing or exterior services. They are not directed to children under 13, and we do not knowingly collect personal information online from children under 13. If you believe a child has provided information to us, contact us so we can evaluate and delete it as appropriate.

10. External Websites and Embedded Services

Our website may link to or embed services operated by third parties, such as maps, scheduling tools, product visualizers, social networks, review platforms, payment services, or manufacturer resources. Those services may collect information independently and are governed by their own terms and privacy policies. Review those policies before providing information.

11. Changes to This Policy

We may update this Privacy Policy to reflect changes in our website, services, technology, or legal obligations. The revised version will be posted on this page with a new effective date. Material changes may also be communicated through another reasonable method when required.

12. Contact SkyFort

For privacy questions, communication preferences, or a request concerning your information, contact: